Customer user profiles

Administrator

This profile is configured by a Bank Administrator following the procedures set out in the Customer contract/registration form.

This profile makes it possible to:

• update, validate or delete orders entered by the "Store users"within the upper limits defined for the customer or the store concerned. Only orders from "non-validating" store users or non-standard orders (between the upper limit and lower limit of the store concerned) are sent for validation.
• create (or copy), update and validate directly an order or a depositwithin the upper/lower limits defined for the store or for the customer for all stores in its perimeter,
• view the history of orders and deposits for all storesincluded in its perimeter, along with the corresponding statistics.
• change authorisations, access, upper/lower limits, authorised denominations and carrier schedule (note: in Belgium, the carrier schedule is automatically completed in Forcash and cannot be changed) for a storein its perimeter. Changing the store's other parameters or creating a new store is only possible by a Bank Administrator,
• create and change, for stores in its perimeter, a "Store user" profileand their access authorisations, stating:
  • the surname and first name of the user,
  • their e-mail address and telephone number,
  • the store to which they are linked,
  • whether or not they are authorised to initiate orders of notes and/or coins in €,
  • whether or not they are authorised to validate standard orders (beyond threshold)
  • whether or not they are authorised to initiate deposits within the upper/lower limits defined for the store or the customer:
    • for coins in €,
    • and/or for notes in € or in currencies,
    • and/or for bank cheques or special cheques.